store policy

Must arrIve 5-10mins prior to your scheduled appointment for any necessary discussions and consultations. We do not fill other salons lashes. May subject to removal fee.
Late Arrivals: 
All scheduled appointment are specifically designed with an appropriate time frame to provide you the best quality and effective service. Please be on time or 5 -10mins early. Late arrivals will limit our ability to offer the fullest experience possible. Appointment time will be rendered to the time frame given but are subject to full payment for the appointment. Please make sure you're on time.
PETS & CHILDREN UNDER 10: To respect other clients quite time and and to ensure our technicians focus, please do not bring your pet(s) or children under age 10 to your appointment.  
There are no refunds for any services commenced. It is customer’s responsibility to contact us for any fix within the first 2 days. Any thing over 3 days considered a touch up. Please keep in mind, 2 Polished Beauty and or technicians at 2 Polished Beauty are not liable for any premature shedding of extensions and or natural lashes.



Our business are based on by appointments only and scheduled appointments are reserved specially for you. We understand your time is valuable so does ours. If for any reason you would need to cancel your apppointments, please do so atleast 48 hours prior to your scheduled appointment. Please note that we will need a credit card on file at the time of booking, however, it will not be charged at the time of booking. 
Any cancellations less than 48 hours or no shows will be charged a $50 booking fee. For those who does not hold a credit card, please send us e-transfer 48 hours prior to your scheduled appointment to secure the date. Failure to do so, the appointment will be automatically cancelled. 



  • Avoid water, steam and sauna for the first 24 hours.

  • Make sure to wash your lashes with oil free cleansers 2 to 3 times to ensure the lashes are free of residue. Residue and build up (make up, oil and dead skin) will cause lashes to deteriorate the bond of the glue also may cause infections and clog your follicles. 

  • Make sure to wash your extensions gently with your finger tips and rinse with water. Any pulling or rubbing will cause premature loss and damages natural lashes.

  • Avoid using heavy creams and eye creams (concealers, cream shadows and foundation) as they can cause your extensions to slip off. 

  • Avoid strong heat such as BBQ, ovens, and or lighters because direct heat can melt your lashes.

  • Please also avoid sleeping on your extensions. 

All clients lash cycles are different and also each fills may last different from time to time due to many circumstances. 
Please be aware that it is a natural occurrence. 
Your friends and family may have different experience than yours because everyone's lashes and cycle is different. 
To up keep your Extensions, we require you to fill your lashes every 2-3 weeks.

By booking appointment with us whether online or by phone/text, you agree to all of our Policy and after care at 2 Polished Beauty.